Privacy Policy

Misty Smoke Shop operates the website https://smokemisty.com. This Privacy Policy describes how Misty Smoke Shop gathers, utilizes, and safeguards information about you when you interact with our website and services.

At Misty Smoke Shop, we take the security of your information seriously. We’ve established physical, electronic, and administrative measures to protect against unauthorized access and disclosure of the data we collect. However, no Internet or electronic storage method is completely secure, and Misty Smoke Shop cannot guarantee absolute protection.

By using the Misty Smoke Shop website and services, you acknowledge and consent to our collection and use of information as outlined in this Privacy Policy. For residents within the European Economic Area (“EEA”) or European Union (“EU”), explicit consent is required before any collection, processing, or use of personal information on our website. Misty Smoke Shop may update this Privacy Policy periodically, and we encourage you to review it to stay informed of any changes.

Information We Collect and Use

Misty Smoke Shop collects both personally identifiable and anonymous data to improve our website and services. We only use or share your information as described in this Privacy Policy.

When you use our website, we may ask you for information to improve your experience and enable services like purchases. This includes:

  • Personal Details: Name, address, photos, and other information provided on the website
  • Contact Information: Email address and phone number
  • Demographic and Interest Data: Preferences, location, and usage habits
  • Service Interaction Data: Details of messages you send or receive, and customer support communications
  • Payment Information: Name, credit card details, or other account data for purchases
  • Transaction Information: Purchase history, records of transactions, and service interactions
  • Browser & Device Data: IP address, browser type, operating system, and language preferences
  • Website Traffic Sources: Details of sites that refer you to https://smokemisty.com

This data serves various purposes, such as:

  • Internal Record-Keeping
  • Processing Payments for product orders
  • Account Management, including updates, promotions, or offers when you opt in
  • Compliance and Legal Obligations
  • Improving Website Usability and structure
  • Providing Personalized Content for repeat visits
  • Responding to Inquiries and comments you send to us
  • Notifying You of Changes to services or website functionality
  • Conducting Research and analyzing market trends

Where Your Information Is Stored

Your data may be transferred to and stored outside the EEA, including Canada and the United States. It may also be processed by Misty Smoke Shop’s service providers or employees located outside the EEA who assist with site maintenance, payment processing, and support. By using the website, you consent to these transfers and the secure handling of your information in accordance with this Privacy Policy.

Third-Party Service Providers

We work with service providers to support essential site functions and customer service. These include companies that assist with:

  • Data Management and storage
  • Payment and Order Processing
  • Site Analytics and performance enhancements
  • Survey and Research on customer satisfaction
  • Technical Support and maintenance

These providers may access your information solely to perform specific tasks on our behalf and are contractually obligated to protect it. Misty Smoke Shop does not authorize these providers to use your information for any other purpose.

Children’s Privacy

Misty Smoke Shop does not knowingly collect information from children under the age of eighteen (18). If you believe that your child has submitted personal information to us, please contact us so that we can take appropriate action to remove it.